Shipping policy
Elroi Hub is committed to delivering orders efficiently and in a timely manner.
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery time is 5–10 business days, depending on the customer’s location and the shipping carrier. Delivery times are estimates and may vary due to external factors beyond our control.
Shipping Locations
Elroi Hub currently ships within the United States and to select international destinations.
Tracking Information
Once an order has shipped, a tracking number will be provided via email. Tracking updates may take up to 48 hours to become available.
Delays
Elroi Hub is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other unforeseen circumstances.
Incorrect Address
Customers are responsible for ensuring that shipping information is accurate at checkout. Elroi Hub is not liable for orders delivered to an incorrect address provided by the customer.
Contact Information
For questions regarding shipping or order status, customers may contact us through the Contact page on our website.